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FAQ

How do I place an order?

1. Click on our 'Shop' tab on the Menu bar.

2. Choose items and specify your preferred size and color 

3. Once you're through shopping, click on the shopping cart at the upper right hand of the site

4. Checkout, fill in your details and submit your order

5. Pay via Paypal or Bank Deposit (for Bank Deposit, items will be on reserve for you for 3 working days)

6. A confirmation email will be sent to you with the details of your order and tracking number for shipping

Payment and Shipping

We accept payment via Paypal and Bank Deposit. For Bank Deposit, follow the instructions on our checkout page which incudes our bank account details. Your order will be on reserve for you for 3 working days from the time of submission. Once you've deposited your payment, email the deposit slip or confirmation of payment screenshot to lara@bonitathelabel.com so that we can process your order and have it shipped out to you.

 Exchanges

If something isn't right or you change your mind, we will accept exchanges only within 7 days, subject to availability. Just email us at lara@bonitathelabel.com. 

Items must be unworn, unwashed, unused and with the tags on. Shipping fees and other expenses related to exchanges will be shouldered by the customer. 

Price Changes

Please take note that prices are subject to change without prior notice. Items bought before or after a discount period or price markdown, will not be refunded the price difference.