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FAQ

How do I place an order?

1. Click on our 'Shop' tab on the Menu bar.

2. Choose items and specify your preferred size and color 

3. Once you're through shopping, click on the shopping cart at the upper right hand of the site

4. Checkout, fill in your details and submit your order

5. Pay via Paypal or Bank Deposit (for Bank Deposit, items will be on reserve  for 2 working days).

6. A confirmation email will be sent to you with the details of your order and tracking number for shipping

Payment and Shipping

We accept payment via Paypal and Bank Deposit. For Bank Deposit, follow the instructions on our checkout page or depost via QR code. 

Your order will be on reserve for you for 2 working days from the time of submission. Once you've deposited your payment, email the deposit slip or confirmation of payment screenshot to info@bonitathelabel.com so that we can process your order. We will be shipping all orders after ECQ has been lifted.

Exchanges

For our Bonita Gives Back Sitewide Sale, there will be no exchanges or returns. 

Price Changes

All prices are subject to change without prior notice. For items bought before or after a discount period or price markdown, the price difference will not be refunded.

Operations

We're available to take your orders from Monday to Friday, from 9 am to 6 pm. Orders placed outside of our operations and during the weekend will be processed the following working day.